How we collect, use, and protect your personal information.
Last updated: January 2026.
When you book or contact us, we collect your name, email, phone, and the details of the requested service (origin, destination, date). We also log your IP address and approximate country for security and statistical purposes.
We use your information solely to manage your reservation, communicate with you about the status of the service, and improve the quality of our support. We do not use your data for any other purpose.
We do not sell or share your personal data with third parties, except with our drivers and providers directly involved in delivering your booked service.
Your data is stored on protected systems with restricted access. We apply reasonable measures to prevent unauthorized access to your information.
You may request at any time to access, correct, or delete your personal data by writing to us through the contact channels listed below.
We use a cookie to remember your preferred language (Spanish/English). We do not use advertising tracking cookies.
If you have questions about these terms, contact us at [email protected] · +1 809 429 9998